Testimonials

The following are some of the letters we have received from satisfied customers.

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Dear Manager,

When I buy insurance, whether it be for life, auto, home or auto extended warranties, I hope I never need it. When you do need it, it is good to have it.

My Venture van was serviced at the Chevrolet dealer and I am just picking it up this evening. You covered my fuel sensor and a leaking manifold.

I just want to thank you for my fine extended warranty coverage. It was there when I needed it. If I would have not gotten the service I expected, by items covered, I would have been quick to write about my dissatisfaction. Why shouldn't I thank you when you did what you promised to do? Thank you again!

I have told many of the reasonable costs to extended warranty service for a new car through you. I do not know how many bought services. Word of mouth is an excellent way to broaden your customer base. Of course with this fine service I received now, I will continue to share your services with others.

Sincerely,
W.L.K.
Phoenix, AZ

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Dear MBA,

Thank you for your quick response to my claim. I was quite surprised that it was handled so efficiently and timely. You certainly helped to ease the stress of a very stressful experience. When the transmission went out while I was driving down the freeway, I knew that I was in for a rough few days. Your handling of the matter helped to alleviate the added pressure of waiting.

I have included the rental car bill which I understand you will pay a portion of. This will help immensely as the car broke almost 80 miles from home and I had no choice but to get a car.

Thanks again for your absolutely wonderful service!

J.J.V.
California

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Gentlemen:

The purpose of this letter is to express my satisfaction and appreciation for the extended service contract that I have with you.

This week I was updating the service/maintenance log for our Buick. I observed that during the two and one half years that we've had our car covered by this policy, you have promptly and cheerfully paid three claims, all approximately as large as the original charge.

Your service has given me a feeling of confidence in your company and I would certainly recommend it to others.

Very sincerely,
P.A.A.
Nashville, TN

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Dear Sirs:

I just wanted to drop you a note to express my sincere appreciation for the very speedy way in which my claim was processed. I filed my claim the early part of September and it was paid within a few days. I was not only relieved, but greatly impressed with your service and sensitivity to your customers' needs.

You proved yourself to me again and I just want to thank you from the bottom of my heart. It is not very often today that you receive such good or prompt service in dealings where money is concerned.

I will surely tell of this to those I know and will not hesitate to recommend you and your fine service. Thank you again and have a great day!

Yours truly,
N.G.
Raleigh, NC

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I couldn't have chosen a better company. Your people are very helpful. The toll-free claims phone worked great and I like your website.

R.P.
Fort Worth, TX

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I called yesterday to advise you of a car problem and I must say I received a fast and courteous response to my claim.

G.B.
Birmingham, AL

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The claims person who helped me on your toll-free phone was professional and best of all paid the full parts and labor on the repair order the same day.

Sincerely,
K.R.
Mobile, AL

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I think I love you! Very pleased with your quick service and extremely satisfied. Keep up the good work. I will recommend you to my friends and family.

Great Service,
E.E.
St. Louis, MO

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I want to thank you for the fast way in which you handled my claim. I never expected you to pay a claim this fast and fairly.

Thank you,
J.P.
Galveston, TX

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It is certianly a wonderful feeling to know that we have a protection plan such as yours to fall back on to help ease the expensive cost of repairs. This is our third contract with your company.

Thank you,
E.W.
Chicago, IL

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